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Title People smart [electronic resource] : developing your interpersonal intelligence / Mel Silberman ; with Freda Hansburg.
Author Silberman, Melvin L.
Publication Info. San Francisco : Berrett-Koehler, c2000.
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Edition 1st ed.
Description 1 online resource (ix, 251 p.)
Bibliography Includes bibliographical references (p. 239-240) and index.
Summary WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guide for anyone who asks these questions, which means most of us at some time or other. It reveals a powerful plan for making your relationships more productive and rewarding-whether they are with a supervisor and coworkers or a spouse, relatives, and friends-by developing your interpersonal intelligen.
Contents Preface; What Does It Mean To Be People Smart?; Becoming People Smart; How People Smart Are You?; PeopleSmart Skill 1 Understanding People; PeopleSmart Skill 2 Expressing Yourself Clearly; PeopleSmart Skill 3 Asserting Your Needs; PeopleSmart Skill 4 Exchanging Feedback; PeopleSmart Skill 5 Influencing Others; PeopleSmart Skill 6 Resolving Conflict; PeopleSmart Skill 7 Being a Team Player; PeopleSmart Skill 8 Shifting Gears; Putting It All Together; References; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Z; About the Authors; PeopleSmart Seminars;
Subject Emotional intelligence.
Interpersonal relations.
Emotions.
Intelligence.
Interpersonal Relations.
Leadership.
FAMILY & RELATIONSHIPS -- Interpersonal Relations.
PSYCHOLOGY -- Interpersonal Relations.
Interpersoonlijke relaties.
Sociale ontwikkeling.
Emotionele intelligentie.
Sociale beïnvloeding.
Management.
FAMILY & RELATIONSHIPS / Interpersonal Relations
Genre Electronic books.
Added Author Hansburg, Freda, 1950-
Freading.
Related To Print version: Silberman, Melvin L. People smart. 1st ed. San Francisco : Berrett-Koehler, c2000 1576750914 (DLC) 99042244 (OCoLC)43296728
ISBN 9781605098500 (electronic bk.)
1605098507 (electronic bk.)
9781609943721 (electronic bk.)
1609943724 (electronic bk.)
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